Go to the Apple official page to insert your Serial Number and understand if your Mac need intervention
verify if your macbook pro is eligible of intervention
About this Mac
Through the “about this mac” menu you can get info about your computer and see the Serial number, connect to the official Apple Recall Page and put the serial number in the form to understand if your Mac is affected by the problem.
What to do in case your battery need intervention
In the case your number report you got the problem, you need to:
– Find an official Apple Reseller or Store
– Fix an appointment with the Repair Dept.
– Update your backup before to bring the Mac to Apple
– Work without your Mac for some days (it could take up to 1 entire week before to get your Mac back)
Appreciate the free battery replacement
It could take a long time to get the Mac back, but at the end it is free and you get an official new battery for your beloved MacBook Pro.
Most of us have more than 1 Apple computer, but the 15-inch MacBook Pro is a professional laptop and work without it for some days could be a problem for most of us.
The top assistance, from Apple, could be to give a replacement Mac for the time they need to fix the problem.
This is what we expect from the best computer company in the World.
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